A big fat ‘F’ was given to Kylie’s cosmetic company thanks to Better Business Bureau. But, now it seems like Kylie has managed to remove the stain and somehow convinced BBB to drop its ‘F’ rating.
According to a statement released by BBB, “Kylie cosmetic currently has no rating.” The statement says “It previously had an F rating due to unresolved complaints as well as the pattern of complaints regarding issues related to the delivery of orders.”
She started her cosmetic company in 2015 which proved to be a major hit throughout the U.S. Despite the high level of sales Kylie left some customers disappointed which turned out to be the reason why she got an “F” in the first place. 137 complaints were filed with the BBB in its nine months of surveillance.
Kylie also didn’t remain silent she wrote “You guys are the reason I keep going and I’m motivated every day to make Kylie Cosmetics the best it can be. I’m continuing to learn and I just want to make everyone happy. Because so many of you spoke out, I’m excited to tell you that the Better Business Bureau has looked at the facts and changed the rating.
I’ve sold millions of lip kits and any complaint we’ve received to date has been addressed in a timely manner. I’m sick and tired of people coming for my business. I love everything about Kylie cosmetics and I will do anything in my power to protect and improve it every day and make you guys happy. I don’t want to respond to the haters but you guys deserve an answer and to know that fact. I love you and apologize to anyone who felt the urge to complain and didn’t receive the service they deserve.”